Who are we and what do we do?


The HealthCare Partners Institute for Applied Research and Education develops, refines, and disseminates patient-centered innovations within one of the largest and most established integrated and coordinated healthcare organizations in the nation and partners with many academic and non-profit organizations to broadly disseminate learning lessons.

We apply these reinforcing experiences to make national healthcare reform part of the direct personal experience across diverse populations in a scalable, sustainable, and cost-effective manner. Our principal aims are to robustly develop, evaluate, refine, and disseminate innovative care delivery systems to diverse, vulnerable patient populations within our communities in a culturally-sensitive manner. To meet the aims of better care, better health, and reduction/stabilization of costs, we evaluate, test, and disseminate these programs in a variety of organizations to enhance the quality of life for patients, caregivers, and health care professionals.

Our well-established and experienced applied research teams are robustly focused on further developing, implementing, refining, and disseminating wellness technology programs to enhance the quality of life for vulnerable patients. We broadly share learning lessons nationally to help enhance the enduring value and scalability of care innovations using a variety of methods including, websites, teleconferences, symposia, posters, issue briefs, white papers, case reports, lay-person publications, and peer-reviewed Journal publications.


Past, Present, and Planned Activities:


Population Health Management: Data to Delivery allows opportunities to evaluate, refine, and share innovative health and wellness programs for vulnerable patients and their caregivers.

Environmental forces are combining to cause major changes to healthcare. Baby Boomers have started enrolling in Medicare. Information and data are increasingly available and portable. Chronic disease incidence is reaching epidemic proportions. And health reform has set a new timeline for change. These forces are propelling new healthcare models focused on cost effectively improving health and wellness. Organizations on the path to population health management are using information-powered clinical decision-making; technology to support providers in advancing high-quality, lower-cost clinical care pathways; and effective strategies to activate patients and their caregivers.


Founded in 1996, the HealthCare Partners Institute for Applied Research and Education is a not-for-profit, community benefit foundation whose mission is to design, implement, and broadly disseminate patient-centered innovations and best practices to improve health care. Through its work, the Institute strives to expand clinical capacity, increase patient activation, and eliminate waste in order to align the intersections of patient and caregiver preferences, quality of care, and cost. Dissemination to share best practices and learning lessons is paramount to stimulate improved care delivery and reduce and/or stabilize costs.


The Institute conducts these activities predominately in California, and nationally. The organization is funded by successful private and government grant proposals to meet the community benefit aims and strategic goals during regular business hours, Monday-Friday generally; sometimes weekends are required too. The Institute conducts this work with expert independent consultants from universities, and disseminates learning lessons/best practices to share knowledge.


Guiding Institute principles are patient-centered care innovations (e.g., behavioral economics, telehealth, activating chronically ill patients and their caregivers) across diverse populations must be implemented in a scalable, sustainable, and cost-effective manner for maximum impact. In promoting scalable and sustainable programs, we specifically target vulnerable patients (e.g., high-risk elders and those with multiple chronic conditions) and their caregivers with the most appropriate health and wellness programs---by implementing, refining, evaluating, and disseminating best practices.


Finally, we will do this in a financially sustainable way that allows us to maintain our emphasis on the innovative framework that has led us to this exciting time. This is the challenge we are embracing, and we look forward to your partnership in the journey ahead.

Planned Activities:

  • Refining and scaling IVR (Interactive Voice Response) technology for chronically ill patients and caregivers to help expand clinical capacity by remote patient monitoring (Patient-reported outcomes—PRO) and enhance patient engagement through early identification of disease exacerbations.
  • Evaluating health economics of health and wellness programs in order to generate and increase Medicare patient participation in promoting health enhancement, and effectively managing their chronic conditions by quantifying patient engagement.
  • Analysis of large scale databases to develop and test methods to prospectively identify vulnerable Medicare patients prior to their becoming high-utilization, high-cost patients.
  • Broad dissemination of project findings. Mechanisms include symposia, conferences, workshops and relevant/practical issue briefs, operationally-based, articles to help foster adoption and share innovative programs for vulnerable patients within our communities.